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The FAN Mail Program

FAN Mail promotional image -- a cartoon-style megaphone is in a red circle over text reading "FAN Mail - thank you from all of us"

What is FAN Mail?

FAN Mail is a quick and easy way to thank or recognize any Division of Business Services employee or team for:

  • Working extra hard
  • Providing exceptional customer service
  • Going the extra mile
  • Solving a problem
  • Demonstrating great teamwork and cooperation
  • Making your day

FAN Mail can be submitted by anyone in the UW–Madison campus community (including fellow Business Services personnel).

What happens with FAN Mail?

The FAN Mail you submit is forwarded to the intended recipient(s) with a CC to their supervisor(s), director(s) and Assistant Vice Chancellor. You will receive an email to confirm your FAN Mail has been received and forwarded (if you provided your name). Your FAN Mail will also be included in a monthly flyer (“Monthly Minute”) distributed to all Business Services employees and posted on the Business Services intranet.

All FAN Mail recipients are entered in the next FAN Mail drawing.

FAN Mail drawings

EID Committee members will host semiannual drawings to randomly select prize winners.

  • There is no limit to the number of FAN Mails a staff member can receive (as an individual or as part of a team). If a person receives four FAN Mails, they will be entered four times in the next drawing.
  • A staff member may only win one prize per drawing.
  • The number of prizes per drawing will be based on the number of entries in the pool.
    • 2-20 entries = 2 prizes; 21-40 entries = 3 prizes; 41-60 entries = 4 prizes
    • Another prize will be added each time the pool exceeds a multiple of 20 entries
  • Prizes will be equal to or less than a value of $25.

Questions and requests for more information can be directed to EID Committee Members.

Successful organizations make recognition a priority!

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Business Services Leadership and EID Committee members believe effective recognition: • Promotes communication • Enhances engagement and productivity • Reinforces organizational values and culture • Acknowledges noteworthy achievements • Improves retention of valued employees • Builds positive relationships • Strengthens self-esteem and self-confidence